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Have Questions? We’ve Got You Covered!

Q: What makes these toner pads different?
A: They combine three steps in one — tone, exfoliate, and hydrate — without the sting or harshness of strong acids. It’s skincare made simple: fewer products, more results.

Q: What skin types are they best for?
A: They’re suitable for all skin types, including sensitive skin. Customers love that they smooth, brighten, and hydrate without irritation.

Q: What are the key ingredients?
A: Each pad is infused with niacinamide (to brighten and even tone), gentle exfoliants (to smooth texture), and hydrating botanicals (to calm and replenish). No heavy fragrances, no unnecessary fillers — just gentle science.

Q: How often should I use them?
A: Most people use them once daily, usually in the evening. If your skin feels comfortable, you can use them morning and night. If you’re sensitive, start with every other day.

Q: Do I need to rinse after using a pad?
A: No rinsing is needed. Just swipe, let the formula absorb, and follow with your favorite moisturizer.

Q: Can I use them under makeup?
A: Yes! Many customers say their makeup applies more smoothly after use because the pads leave skin soft, hydrated, and prepped.

Q: Can I combine these with other skincare products?
A: Absolutely. They layer well with serums, moisturizers, and sunscreen. If you’re using stronger treatments (like retinol or prescription products), alternate days or consult your dermatologist.

Q: When will I see results?
A: You’ll feel smoother, fresher skin right after the first use. Visible improvements in brightness, dark spots, and fine lines usually show in 2–4 weeks of consistent use.

Q: Will they help with dark spots or hyperpigmentation?
A: Yes, niacinamide works to fade uneven tone and brighten the complexion. Many customers specifically mention seeing improvements in hyperpigmentation.

Q: Do they really help with fine lines and early aging?
A: They won’t erase deep wrinkles, but they do soften the look of fine lines, support collagen, and help your skin stay firm and fresh-looking.

Q: Can they shrink my pores?
A: While no product can permanently change pore size, the pads help refine texture, unclog buildup, and make pores look smoother and less noticeable.

Q: What if I have very sensitive skin?
A: These pads are formulated to be gentle. Many customers with sensitive skin find them soothing instead of irritating. If you’re unsure, patch test first and start slowly.

Q: How many pads come in one jar?
A: Each jar contains [insert your exact quantity, e.g., 60 pads] — enough for 1–2 months of daily use.

Q: Are the pads biodegradable or eco-friendly?
A: The pads are made from soft, durable fibers that don’t tear. We are committed to improving sustainability in both our packaging and materials.

Q: How should I store them?
A: Keep the jar tightly sealed and stored at room temperature, away from direct sunlight, to keep the pads fresh and moist.

Q: What if the pads don’t work for me?
A: Everyone’s skin is different — that’s why we offer our Glow Guarantee. If you don’t love your results after 30 days, reach out to us for a hassle-free solution.

Q: Can I return an opened jar?
A: For hygiene reasons, we can’t accept opened returns. But if your product arrives damaged, defective, or doesn’t meet expectations, contact us — we’ll make it right.